Privacy Policy

Who operates TestServes

TestServes is a school-focused CBT and assessment management platform. TestServes is a digital product operated by Big H Multidynamic Ventures, a CAC-registered business in Nigeria.

Information we collect

We may process school owner, staff and student account details, school profile and branding information, examination questions, assessment data, student results and performance records, subscription and transaction references, contact and support messages, device, browser, IP, security log, cookie and session data.

How information is used

Information is used for account creation and authentication, CBT and assessment services, school onboarding, subscription management, technical support, security and fraud prevention, platform improvement, and legal or operational requirements.

School data

Schools control the student, staff, examination and result data they enter into their portal. TestServes processes that data to provide the requested platform services. Schools are responsible for ensuring they have permission to upload and process their users' data. TestServes does not claim ownership over school academic data.

Students and minors

Student data may include information about minors. Schools and authorised guardians are responsible for appropriate permission and account administration.

Payments and third parties

Payment information may be processed by the selected payment provider, such as Paystack. TestServes does not need to store complete debit or credit card details. We may also use hosting, email and AI service providers where needed to operate platform features.

Security, retention and requests

We use access controls and operational safeguards to protect information. Data is retained as needed for platform operation, support, accounting, security and legal purposes. Contact us to request access, correction, deletion, or to report a privacy concern.

Incidents and updates

If a data incident affects platform users, TestServes will assess it and take appropriate operational steps. This policy may be updated as the service changes.